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Module 9 of 11 · 15 min
Stage 3 · Turn requirements into working governance

Post-market monitoring and incident management

Build the feedback loop after deployment.

Learn

Define performance, risk and compliance indicators; monitor drift, complaints, overrides, incidents and material changes.

Establish thresholds for investigation, suspension, corrective action and regulatory/specialist escalation.

Feed monitoring results into risk assessment, management review and future design changes.

Remember
  • •Deployment is not the end.
  • •Define triggers before an incident occurs.
  • •Close the loop into improvement.
Client practice

Create an incident triage for an AI system that suddenly shows a large accuracy drop for one demographic group.

Evidence you should be able to produce
Monitoring planIncident procedureTrigger thresholdsCorrective-action record
Source basis

EU AI Act post-market concepts plus ISO/IEC 42001 performance-evaluation and improvement principles.

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